General FAQs
What forms of payment are accepted?
- Checks
- Credit/Debit
- Cash
- CareCredit
- Scratch Pay
How to use our online pharmacy for written prescriptions?
If you purchase items through our online pharmacy like medications, prevention, or prescription food, we will receive a request in our email to be approved. Once a technician or doctor approves your request, the order will be completed and will be shipped to your house. If you would like to purchase prevention, medication, or prescription food elsewhere, you must pick up a written prescription card from us to be able to purchase the medications.
What type and brand of prevention do we carry and what does each one specifically treat?
- Flea & Tick prevention: Simparica (dogs) and Revolution (cats)
- Heartworm prevention: Interceptor or ProHeart6 / ProHeart 12 injection
- Flea & Tick & Heartworm prevention: Simparica Trio
What type of surgeries does our clinic offer?
Spay, Neuter, Gastropexy, Mass removals, Amputation, Cystotomy, Dental cleanings/extractions, Enucleations, Exploratory, FHO (femoral head operation), Urethral Obstruction and some Cruciate Ligament repairs depending on the severity and size of the dog. We also offer Echocardiograms and Ultrasound.
Boarding FAQs
What is needed to board a dog at GVV?
We require all dogs to be up-to-date on the Rabies, Distemper/Parvo, Bordetella, and Intestinal parasite exam. This can also be done here with us during their stay.
What is needed to board a cat at GVV?
We require all cats to be up-to-date on Rabies and FVR-CP (feline distemper) vaccines. This can also be done here with us during their stay. We provide litter and litter boxes.
Do you have to bring your own food for your pet?
You can bring your own food. However, we offer in-house Hill's Healthy Advantage dry kibble for both dogs and cats.
How much does it cost to board your pet?
Please give us a call at (417) 866-6681 as the cost varies per weight.
How much does it cost to put your pet in daycare?
Please give us a call at (417) 866-6681 as the cost varies per weight
What extras are offered during the boarding stay?
- 20-minute trail walks
- Bathing (includes nail trim, ear cleaning, and brush out)
- Nail Trim
- Nail Grind
- Anal Glands
Can you bring blankets/toys/food bowls from home?
Toys and slow feeders are welcome but we have plenty of blankets and beds and with COVID-19 going on right now we aren't allowing any other belongings. We provide food/water bowls, blankets, cots, and some toys for pets during their stay.
If you have more than one dog, can they board together?
Yes, as long as they get along with each other. If they fight over food or fight with another dog, then they will be separated.
What days can you drop off or pick up your pet?
You can drop off or pick up your pet Monday through Saturday during our regular hours. We do not offer drop-off or pick-up on Sundays.
